Features
Everything your operations team needs.
Twelve purpose-built features that take you from chaos to clarity.
Daily Store Reporting
Every manager, every day. From their phone.
Store managers are busy. The last thing they need is a clunky desktop form that breaks their day. Hawk Eye is mobile-first — every daily report is designed to be completed in under three minutes on the device your team already has in their pocket.
Sales, orders, staff costs, complaints, maintenance issues — everything you need to know about yesterday, submitted before today gets going. Each field comes with instant context so managers always know what to put in.
Photo uploads let managers flag maintenance or complaint issues with visual evidence. Your head office team gets the full picture, not just the numbers.
- Mobile-first forms under three minutes to complete
- Auto week-on-week comparison as managers type
- Instant complaints and maintenance flags
- Photo uploads direct from the camera
- Offline-friendly for stores with poor signal
Weekly Cross-functional Reports
Marketing, ops, development, procurement — all in one place.
Daily data is only half the story. Hawk Eye gives each department a dedicated weekly form built around what they actually do — so your board meeting can be a conversation, not a spreadsheet review.
Role-based forms mean your marketing lead reports on campaigns and social, your operations lead reports on audits and visits, and your procurement team reports on price changes. One platform, every function.
Smart reminders go out before the deadline. Late submissions are chased automatically. You focus on the insights, not the chasing.
- Dedicated weekly forms per department
- Marketing, operations, development and procurement included
- Smart reminders before the deadline
- Automatic chasers for late submissions
- Consolidated weekly pack ready for your board
Executive Dashboard
Your entire network. One screen.
The Hawk Eye dashboard gives you and your board a real-time view of every metric that matters — across every store, every country, every week. No compiling. No reconciling. Just clarity.
See network-level sales, orders, average order value, and staff cost ratios at a glance. Drill into a sortable store performance table to see exactly who is leading and who is falling behind.
Week-on-week comparisons are baked in, so you always know whether this week is better or worse than last — at a network, country, or store level.
- Real-time network-level metrics
- Sortable store performance table
- Week-on-week and year-on-year comparisons
- Smart insights that surface what needs attention
- Filter by country, region or store segment
Multi-country and Multi-currency
Built for businesses that span borders.
Most reporting tools assume you run in one country and one currency. Hawk Eye is built differently. Every store reports in its local currency, and the executive dashboard consolidates everything with live FX conversion.
Per-country teams get their own localised view, with their own reports, their own managers, and their own targets. The global view sits on top — a single source of truth for the whole group.
Whether you are running three stores in London or thirty stores across London, Singapore, Dubai and Hong Kong, Hawk Eye scales as you do.
- Native multi-currency reporting per store
- Per-country teams with scoped access
- Global consolidated view with FX conversion
- Country-level drill-down for regional leads
- Timezone-aware reminders and deadlines
Smart Insights Engine
The assistant that reads your data so you don't have to.
Every week, the Hawk Eye insights engine reads your data and highlights the things that actually matter. No AI buzzwords — just sensible rule-based logic tuned for retail and hospitality operators.
Which store outperformed the network? Which store is on a three-week decline? Which category of complaint has spiked? Which market is trending up? The engine tells you.
Insights are surfaced on your dashboard and included in your weekly board pack — so you walk into Monday morning already knowing what to focus on.
- Weekly rule-based insight generation
- Outlier and decline detection per store
- Opportunity callouts for growth
- Consolidated on the dashboard and in the board pack
- Tuned for retail and hospitality patterns
Automated Reminders and Chasers
Never chase a late report again.
Chasing reports is the single biggest waste of head office time. Hawk Eye takes it off your plate entirely. Configurable email reminders go out to managers at the times you choose, and automatic chasers kick in when submissions are late.
Your operations team gets a clean dashboard of who has submitted and who has not — no spreadsheets, no manual tracking, no Monday morning scramble.
Reduce the admin burden on your senior team and let them focus on actually running the business.
- Configurable reminder times per report
- Automatic chasers for late submissions
- Live submission dashboard for ops leads
- Country and timezone aware
- Escalation alerts for persistent no-shows
Store Development Pipeline
Track every opening, every deal, every step.
Opening new stores is complex. Deals slip. Target dates move. Without a proper pipeline, it is almost impossible to know where every deal actually sits.
Hawk Eye gives your development team a dedicated pipeline view. Every deal has its own record, updated weekly, with status, target open date, and a full slip-tracking history.
When a target date moves, the system records why and by how much. Over time you get a complete, honest view of your development velocity — no more optimistic Gantt charts.
- Pipeline deals with weekly status updates
- Store status tracking from heads-of-terms to launch
- Target date revisions with slip tracking
- Full history of every deal
- Consolidated pipeline view for the board
Procurement Price Tracking
Flag margin risks before they hit your P&L.
Input prices drift upwards. If you wait until month-end to find out, the margin hit has already happened. Hawk Eye lets your procurement team log price changes weekly — so you see margin risks the moment they appear.
Supply chain issues, shortages, and supplier changes can be flagged per store, so regional trends become visible before they become problems.
Every price change and supply flag can be backed up with supplier documentation — attach PDFs, invoices or emails directly to the record.
- Weekly price change log per category
- Per-store supply chain issue flags
- Document attachments for supplier evidence
- Consolidated procurement pack for the board
- Trend detection across markets
Head Office Visit Logging
Know who visited which store, when and why.
Head office visits are how culture, standards and support get transmitted across a multi-site operation. Without a log, it is hard to know whether visits are actually happening, where, and with what purpose.
Hawk Eye provides a lightweight check-in and check-out system for every head office visitor. Purpose of visit, authoriser lookup, and full history are captured against every store.
Over time you build up a complete record of head office presence — useful for coaching, compliance, and post-visit follow-ups.
- Check-in and check-out per visit
- Purpose of visit captured upfront
- Authoriser lookup for accountability
- Full visit history per store
- Audit-ready record for compliance
Role-based Access Control
Everyone sees only what they need to.
A daily reporter should not see the executive dashboard. A country manager should not see another country's P&L. Hawk Eye ships with six distinct roles out of the box, plus a head-office flag that scopes access across the whole organisation.
Permissions are country-scoped by default, so a team in one market cannot accidentally view or edit data from another. Head office users get the global view.
Everything is auditable. Every view, every edit, every submission is logged — so you always know who did what, when.
- Six distinct roles out of the box
- Head office flag for cross-country access
- Country-scoped permissions by default
- Full audit trail on every record
- Granular per-feature permissions
PDF Export for Board Packs
One click from dashboard to boardroom.
Your board meeting deserves more than a screenshot. Hawk Eye ships with print-optimised styles on every dashboard and report, producing clean, professional PDFs with a single click.
Pages are sized for A4, with proper pagination, headers and footers. Your numbers land on the page exactly as they look on screen — no manual reformatting.
Distribute your weekly board pack via email or shared drive in seconds, not hours.
- Print-optimised styles on every page
- Clean PDF output sized for A4
- Proper pagination and headers
- Consistent with the on-screen view
- Ready for board distribution
Mobile-first for Store Teams
Built for phones, not desktops.
Your store managers are on the floor, not at a desk. If a reporting tool does not work perfectly on a phone, it will not get used. Full stop.
Every store-facing form in Hawk Eye is built and tested at 390px wide. Tap targets are sized for thumbs. Input fields respect the mobile keyboard. Photo uploads go straight through the camera.
We obsess over the mobile experience so your team actually reports — and you actually get the data.
- Every form works on 390px wide screens
- Tap targets sized for thumbs
- Mobile-appropriate keyboards per field
- Photo uploads direct from camera
- Tested on real phones, not just emulators
Ready to see everything?
Join our closed beta and get full access to Hawk Eye before public launch.
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